I am uncertain if this is the appropriate forum, but I have a customer requesting to process the 870 document. We do not have resources to start up a new transaction. I'm wondering of the true purpose of this transaction (I see it compared to ups/fedex tracking for orders), is this an accurate thought? And what is the percentage of EDI users who process an 870, or how do I obtain those percentages perhaps? Any help is appreciated.
Hi, I'm not sure where you would be able to find the percentage of customers using this report. Our company works in both the Retail and Industrial side of Manufacturing and have not received a request for this transaction. You might want to check with your customer to see if they would send the 869 Order Status Inquiry to you so that you'd know which orders to submit the 870 back for. Sorry not more help.